Real-time workflow processes and access, wherever you are
The FM Server Reactive Maintenance (RM) module provides a workflow based process for managing the complete life-cycle of individual RM requests whether this involves
external clients, internal maintenance teams in a Direct Labour Organisation (DLO) or external contractors.
The core workflow process prompts and requires relevant users to update individual RM requests at each step in the process so that others can see real-time information
about their current status and progression.
At all times decision makers have a complete picture of all pending, work-in-progress and completed items enabling them to prioritise and manage their workload and
resources. The capture of detailed data also enables detailed analysis of maintenance activity, performance and costs by client, individual space, internal resource or
contractor, across your entire portfolio.
The core system is optimised to support many client scenarios and includes the following capabilities and features:
As every customer scenario is different, individual deployments can also be customised to meet individual customer requirements.
If you have any particular requirements you would like to discuss please contact us